Questions and answers

Short answers to common questions. Each links to the full explanation.

Account and free trial

Does the free trial expire?

No. The free trial is not time-limited. It has other limits, such as Teacher as the only user type. See Free trial and Team subscription.

I didn’t get the activation code. What can I do?

Check your spam or junk folder, then select Please send Activation code again. If it still doesn’t arrive, use contact Support on the activation page. See Activate your account.

How do I use Spectra IEP on another computer?

Select Login on spectra.edavex.com and sign in the same way you signed up. See Sign in again.

Students and privacy

Should I enter real students in the free trial?

We advise against it. The free trial is for testing features, and all trial users share the same test school. Use made-up names instead.

Can other teachers see my students?

In the free trial, no: a student assigned to you is visible only to you. A student created with Just Create and not assigned can be found and assigned by other trial users. See Primary and secondary assignments.

IEPs and goals

Why can’t I edit my goals?

The IEP document is active, and active documents are locked. Goals change through an amendment, which creates a new draft with copies of the goals. See Change an active IEP.

Suggest filled in something wrong. What now?

Change the field. Suggest only proposes values, and nothing is saved until you select Save. Read the yellow Check notes first: they point to the values most likely to need a fix. See How Suggest works.

What happens if I leave the target date empty?

The goal uses the IEP’s annual review date. See Goal fields.